The city of Toronto has the option to alter their settings with SeeClickFix, someone just needs to bother.

After many emails, phone calls, and being redirected and misdirected by a bunch of different city departments, I can conclude that whereas the city and 311 portray themselves to be one entity, they're both made up of a multitude of departments that have difficulty operating as a whole, and are, in turn, made up of sub-departments. A lot gets lost in all these cracks. But I am narrowing down significant reporting categories that really ought to easily accessible by the public in 2013.

>Reporting Categories:
- Sidewalk, trail, & pedestrian crosswalk damages
(May or may not include: exposed pipes; potholes and overhanging sidewalks; missing or cracked tiling, brickwork, or cement; GO crossings; et cetera)
- Blighted properties & building violations
(Particularly companies that have been contacted but have refused to respond to safety and/or health issues on their property)
- Unmaintained, dead, unhealthy, trees; and other overgrowth
- Damaged, or exposed, pipes / cables
(e.g.: Mueller Water caps)
- Potholes / sinkholes / erosion
- Damaged electrical poles
(Cracks; leaning; lights out; and shoddy electrical work - e.g. lengths of extra cable wrapped around electrical poles)
- Sewer grates / man hole covers
(e.g.: rusting; cracked or missing cement foundation)
- Unmaintained ditches (e.g.: fallen bricks, overgrowth)
- Bridge damages
(Rust; exposed rebar; crumbing facade; fractures; separating joints)
- Standing water
- Dead animals and die-offs of other creatures
- Noise
(Including engine brakes; fireworks during non-sanctioned hours or days; et cetera)
- Litter & trash / abandoned debris or dumping / failed waste collection
- Damaged junction boxes
(e.g. Channell Commercial Corporation; Bell Canada; Rogers; et cetera)
- Graffiti
- Street sign damages, thefts, or misspellings
- Abandoned bikes, vehicles, & shopping carts

>Request Categories:
- Idling blitzes
- Jaywalking blitzes
- Speed traps
- Building inspections
- Pavement cave-in surveys
- Sanitation code violations

I totally agree with you. This feels pitched only to car potholes and graffiti - very selective responses from staff and if you post something out of scope, there is no referral mechanism. Also this does not support dialogue- very one way

I agree. And why are only potholes considered a danger? I'd like to know where to submit my suspension repair bill for reimbursement from driving over all the 2 inch divits on Jarivs, Mt. Pleanst and Bayview.